Our success starts with providing excellent customer service and exceeding our partners’ expectations. The Business Solutions Division is a multi-layered team of expert solution specialists. Our services cover training and certification on several industry-leading manufacturers such as Brother, Dictaphone, Nuance, Olympus, Philips, Plantronics, Sharp & Sony. We also assist in pre-sales and after sales support. Our value-added services make doing business efficient and profitable for our community of resellers.
Training and certifications will be one of the first value-added services you’ll receive when you partner with us here at eDist. Certain brands and product lines such as Nuance’s Dragon® Medical Practice Edition 2 or Olympus dictation devices require resellers to be certified in order to sell their products. But we don’t stop there. We also hold trainings to show you how to focus your customer base to maximize your profits, how to calculate your ROI and how to incorporate other product lines from other vendors into your current business model.
Sales and Marketing support is also provided by our team here at eDist. Here you’re not just another number. We provide you with your own eDist sales rep that is available to assist you with inventory orders, business strategies and market expansion.
We’ve also partnered with LW Marketing, a marketing firm located in Southwest Florida, in order to provide you with free marketing support for your business. From free marketing materials found on edistpartner.com for security dealers and marketing.edist.com for our Business division dealers to sponsored marketing initiatives, we’re always looking for new ways to provide you with the most professional marketing materials available at a minimum cost to you.
Here at eDist we offer technical support and customer support to fit your business needs. From technical training and demos of specific product lines to set-up and customization support, we tailor our support offers to fit within your own business model. Maybe you can sell a product and install it, but you need the ongoing support to be provided by someone else. Through our certifiedesupport.com website, we’re able to provide you and your customers with the support necessary to keep them coming back to you time and time again for new solutions.
Finally, our national distribution centers, web order entry system and shipping automation solutions are perfect for businesses of any size. We can be used to replenish your inventory of products or we can be your warehouse and ship to you each product or software as needed. Order online or call your personal eDist sales representative and place your order over the phone. However you need this program to work, we will do our best to accommodate you.
Interested in becoming an eDist value-added reseller? Contact our sales department and get started today.